Seamless claim towing — we work directly with your insurance so you don't have to.
Getting into an accident is stressful enough without having to coordinate towing on your own. NW Towing works directly with insurance adjusters, third-party administrators, and claims departments to dispatch tows for covered accidents, total losses, and impound releases across DFW.
What's Included
How It Works
Contact Us or Your Insurer
You can call us directly at 214-882-0100 or have your insurance company dispatch us. We work both ways.
Adjuster Coordination
We communicate directly with your adjuster to confirm coverage, destination, and any special instructions.
Vehicle Recovery
We arrive at the scene, document the vehicle condition, and safely transport it to the designated facility.
Report Delivery
A full digital report including photos, timestamps, and chain of custody info is delivered to your insurer.
Frequently Asked Questions
Can I call NW Towing directly for an insurance tow?
Yes. You don't need to go through your insurer's dispatch. Call us, give us your claim number, and we'll coordinate with your adjuster directly.
Do you work with all insurance companies?
We work with most major carriers including State Farm, GEICO, Progressive, Allstate, USAA, and others. Call us to confirm coverage for your specific policy.
What if my car is totaled?
We handle total loss tows regularly. We'll transport your vehicle to the designated salvage facility or your insurer's preferred location.
Is there a cost to me for an insurance-covered tow?
If your policy covers towing, you typically pay nothing out of pocket. We bill your insurance directly. Any balance not covered by your policy will be communicated upfront.